Tracy Swedlow wants to know: What was the single most significant factor that led to iTV's success in 2012?
 
In today's ITVT, Swedlow published responses from Time Warner Cable senior director and founder of OEDN, Will Kreth, and Ball State University's Mike Bloxham, who is a charter OEDN academic partner.  
 
While Mike ponders the proliferation of NextGen Remotes, Will analyzes new customer behaviors to tell his story. 

It's worth a read- The iTV Doctor Is In!: What Was the Single Most Significant Factor in iTV's Success in 2012?, and come back to comment with your perspective on the scenario below.
 
Follow the OEDN - Ball State University collaboration on oedn.net.